faq

SERVICE

What products do you mainly produce?

TOGOHK, silicone products manufacturer,was founded in 2003 with an experienced team for fabrication of molding silicone products in China.All stages in the Custom silicone product development process are by our teams, including silicone product design, creating silicone tooling, silicone products manufacturing, and fulfillment to delivery.Our products include: Baby products, PET products, kitchen products, outdoor sports products, 3C accessories, Aviation Accessories, Medical parts, Industrial parts, Extruding tubes

What's advantages do you have?

More than 20 years experience of silicone products in OEM&ODM design and development;
We take manufacturability- design- production- fulfilment, our team is involved to help optimized your product design to production.

What software and file formats will compatible with?

Software: Pro/E, UG,SOLIDWORKS,CAD,AI
Formats:.igs/ .step/ .obj/ .stl/ .dxf/ .dwg/ .ai

What's certifications will approved for the silicone products?

Rohs,FDA,LFGB
UL,IP65

When Can I Get The Price for custom?

Usually within 6 hours after receiving your inquiry. and directly call us for details if urgent inquiry.

Could you provide Samples for Test?

Yes, we can offer the sample.According the Complicated of Design, our team will check the sample cost for you.

Can you Accept Small Order?Different Colors? Custom Package?

Yes, we accept trial orders. 500pcs as a MOQ for custom logo brand, 500pcs MOQ for a customized color.

May I have my logo on the product ?

Yes, We support the custimized services, for the logo and design.

What is the delivery date for a sample

About 2-3 working days for stock , 7-15 days for custom order

Can I customize the colors?

Any Pantone code colors are available, offer us the color code to do.

QUALITY

How can we guarantee the quality?

Before the bulk order, The pre-production sample is needed to confirm;
During the final shipment, the inspections per process is needed.

Are your silicone products safe?

We are supporting the high level of the silicone material, which is able to touch to the babies.
100% food-grade silicone
Non-toxic, BPA & Phthalate Free
Microwave & Freezer friendly
Oven & Dishwasher safe

TRANSPORT

Which incoterm is available?

Incoterm;FOB,CIF,EXW,CIP,FCA,CPT,DDP,DDU,Express service delivery.

Which options for transporation, delivery time for shipping?

Normally by DHL UPS, FedEx, TNT experss service will taking about 5-7days to arrival.
Sea and Air shipments is depending to the destinations per places.

PAYMENT

Which payment terms is available?

T/T bank to bank wire transfer is currently for what we are working with.

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